الدعم والمساعدة

Frequently asked questions

Any question about Saketna, a scoring problem, or an account request — email us.

Can I play without an account?

Yes. A quick game is fully playable without signing up. An account is only needed to save the result, join a group, or appear on a leaderboard.

Why email and not a phone number?

Because we never collect phone numbers. Verification is a six-digit code sent to your email, valid for 15 minutes and usable once.

My verification code never arrived.

Check your spam folder first, then tap Resend in the app (there is a 60-second cooldown between attempts). If it still does not arrive, email us from the address you registered with.

I entered a round wrong. Can I fix it?

Yes, and it is the most important feature here. Any round can be edited or deleted while the game is live, and the totals are recomputed from every round.

Is the maths right? We round differently.

We use the common rule: round up when the remainder is 6 or more. If your table disagrees on any ruling, switch to manual mode and enter the two final numbers directly.

Why did my game not count on the global board?

A game is ranked only when all four players are registered users. If a guest is at the table, the game is saved but unranked.

How do I join a group?

Get the six-character join code from the group owner and enter it under Groups → Join.

How do I delete my account?

In the app: Settings → Account → Delete account. If you no longer have the app, use the delete-account page on this site.